Privacy policy

Effective date: September 14, 2026

GlassyHavenl 日诵家居 (“GlassyHavenl,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit GlassyHaven.shop, place an order, contact us, or otherwise interact with us.

1. Contact and controller information

Business name: GlassyHavenl 日诵家居
Address: 3FA01, 3rd Floor, Louvre International Furniture Exhibition Center, Lecong Town, Shunde District, Foshan, Guangdong, China (中国广东省佛山市顺德区乐从镇罗浮宫三楼A区3FA01)
Email: support@glassyhaven.shop
Telephone: +86 18728376378

2. Information we collect

Depending on how you use our store, we may collect identifiers and contact details (such as name, email, telephone number, billing and shipping address), order and transaction information, customer-support communications, device and browser information, IP address, cookie identifiers, approximate location derived from IP address, and website usage information. Card details are processed by our checkout and payment providers; we do not receive your full payment-card number.

3. How we use information

  • Process orders, provide delivery updates, handle returns, and provide customer support.
  • Maintain store security, prevent fraud, troubleshoot, and comply with legal obligations.
  • Operate and improve the website, including measuring site performance and understanding visitor activity.
  • Send marketing where permitted by law and subject to your choices.
  • Meet accounting, tax, recordkeeping, and other legal requirements.

4. Legal bases where applicable

Where a law requires a legal basis for processing, we process personal information to perform a contract with you, with your consent, to comply with legal obligations, and for our legitimate interests in operating a secure, effective online store, except where those interests are overridden by your rights.

5. Cookies, analytics, and advertising

We and service providers may use necessary cookies, preference cookies, analytics cookies, and, if enabled, advertising cookies or similar technologies. These help the store function, remember choices, measure performance, and deliver or measure advertising. If Google Analytics or Google Ads features are enabled, Google may collect information through cookies or tags subject to Google’s own policies. You can manage Google advertising preferences at Google Ads Settings and can learn more at Google Privacy & Terms.

6. How we disclose information

We may disclose personal information to providers that support our store, including Shopify, payment processors, delivery and logistics providers, analytics and advertising providers when enabled, customer-support tools, and professional advisers. We may also disclose information when required by law or to protect our rights, customers, or services. We do not sell personal information for money.

7. California privacy rights (CCPA/CPRA)

California residents may request to know, access, correct, or delete personal information, and may request information about our collection, use, and disclosure practices. You may also opt out of the sale or sharing of personal information for cross-context behavioral advertising where applicable. To submit a request, email support@glassyhaven.shop with the subject line “California Privacy Request.” We may need to verify your identity before responding. Where required by law, we take reasonable steps to honor browser-based opt-out preference signals, such as Global Privacy Control.

8. Retention, security, and international transfers

We retain information only as long as reasonably necessary for the purposes described here, including order fulfillment, legal compliance, dispute resolution, and security. We use reasonable administrative, technical, and organizational safeguards, but no online system is completely secure. Because we operate from China and use international service providers, your information may be processed outside your state, province, or country.

9. Your choices and rights

You may unsubscribe from marketing emails by using the unsubscribe link or contacting us. Subject to applicable law, you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. We will not discriminate against you for exercising an applicable privacy right.

10. Children and updates

Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. We may update this policy from time to time; the effective date above shows the most recent version.